Privacy Policy

At xyfiway, your privacy is paramount. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our gaming lounge services and website.

Information We Collect

• Personal Information: We collect your name, email address, phone number, and other details you provide when booking sessions or contacting us via forms.
• Usage Data: Information about your interactions with our website, including pages visited and time spent, to help us improve your experience.
• Cookies: We use cookies and similar technologies to personalise content, understand usage patterns, and enhance site functionality. Refer to our Cookies Policy for more details.

How We Use Your Information

• To process bookings and provide our services efficiently.
• To communicate with you regarding your sessions, updates, or promotional offers.
• To maintain the security of our website and gaming environment.
• To comply with legal obligations and resolve disputes.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymise your information.

Sharing Your Information

xyfiway does not sell or rent your personal information. We may share your data with trusted service providers assisting in our operations, under strict confidentiality obligations.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to certain processing and withdraw consent at any time. To exercise these rights, please contact us via the Contact page.

Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure.

Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding your privacy or this policy, please reach out to us through our Contact page.